Kwik Set put out a comical video to introduce the Kwik Set smart key to customers eagerly awaiting security technology that would not only protect their homes and businesses, but also give them the freedom to take control of access issues of their properties. The average homeowner will give the keys to their homes to many different people. Babysitters, contractors, neighbors and family members are just the beginning of the list of people who may at some point need a key to your home. Homeowners thought they had found a workable solution to their ongoing dilemma. But have they?
Consumers report jumped on the Kwik Set Smart Key band wagon shortly after it was introduced to the public..
As more people became aware of this new product, more and more homeowners installed the Kwik Set Smart Key. As word spread of the convenience of this new product, home improvement stores like Home Depot and Lowes struggled to keep them on the shelves. The honeymoon has been short lived though as consumers began to have problems with the locks rekeying themselves. As a locksmith, I have run across a couple issues with these locks.
One of the biggest selling points of the Smart Key was the fact that it was bump proof. That, in and of itself is a great thing, unless your the locksmith that gets the call from a homeowner locked out of their home who has installed one of these locks. The good news here is that thieves cant bump or pick your locks, the bad news is that if you lock yourself out of your house, you cant bump or pick it either. I have had to purchase a special tool to defeat the Kwik Set Smart key locks. Good news for the locked out homeowner. The bad news is that once I use this tool in your lock, it can render it unable to rekey another key and even though the existing key my still work the lock for a while, damage has been done to the inside of the lock and it is recommended that the lock be replaced.
It is worth noting that Kwik Set is not the only company to put out this Smart Key technology. Schlage followed suite and came out with its own version of the Smart Key technology. Schlage called their version SecureKey. Schlage discontinued there SecureKey products as of December 31, 2011. It is unclear from the original announcement the reason for the discontinuation, however the press release does mention the fact that Kwik Set filed a law suit against Schlage over this Smart Key technology.
There was recently a lockpicking contest at a locksmith convention here in Florida. 56 Kwikset SmartKey and 56 Schlage SecureKey were challenged. On that day the Kwikset product proved to be much more pick resistant. Only one was picked, whereas, forty four of the Schlage locks were picked. Here is link to the full article:
The fact that these locks could be rekeyed by the homeowners themselves was another big draw for these locks. If you search Google for the Kwik Set Smart Key, you will find comment after comment of people who have installed these locks just to have the key quit working days or months later. Like most great new technology, the SmartKey has had its growing pains. The problem is that these locks apparently have the ability to rekey themselves at random giving the homeowner little or no warning. There seems to be mixed reviews about this self rekeying issue however, as some homeowners have had no problems at all with their locks, while others have had nothing but trouble with theirs. If you have purchased one of these locks, I highly recommend you register your product with Kwik Set. This will ensure you receive the support you need in the event you are one of the customers who experience a problem with your new lock.
I am looking forward to comments from my readers who are using these locks. The majority of the positive feedback I receive from my customers using this Kwik Set product does not match the number of negative comments I see about it on the internet.
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Stay safe Citrus County!